General Terms and Conditions
Booking information:
Bookings should be made online, in writing by e-mail or by post. Advance bookings can be made by telephone.
The booking becomes valid with the booking confirmation and your down payment!
Payment:
20% of the rental price within 14 days of the issue date of the booking confirmation by bank transfer!
Please make the remaining payment unsolicited no later than 4 weeks before departure to the account specified in the booking confirmation.
Cancellation conditions:
Only in writing, receipt of post is decisive.
In the event of cancellation from receipt of the cancellation
- From 150 to 41 days before the start of the rental period, 20% of the travel price must be paid.
- Up to 31 days before the start of the rental period, 40 % of the tour price must be paid.
- Up to 21 days before the start of the rental period, 60% of the holiday price must be paid.
- Up to 11 days before the start of the rental period, 80% of the holiday price must be paid.
- Up to 0 days before the start of the rental period, 100% of the tour price must be paid.
In the event of cancellation, this will be confirmed by us in writing.
Rebookings:
You will receive the desired holiday property from us as confirmed. Should this not be possible for compelling reasons, we reserve the right to accommodate you in another property of equal value.
A rebooking fee will be charged at the guest's request.
Conditions
A deposit of € 200.00 must be paid in cash on arrival at the holiday resort.
Should the tenant cause damage to the rented property that exceeds the amount of the deposit, the tenant remains liable.
The tenant must point out any damage caused by the guest.
We therefore ask you to report any existing damage on arrival so that it can be repaired and does not fall back on you.
Please note that not all restaurants and other facilities may be open in the early and late season. In some villas, it is also possible that the private pool is not yet or no longer in operation - please clarify this with us.
The golf course is open all year round and horse riding and tennis are also possible during the times on offer.
There may be construction activities on the island except in the months of July and August, but we will always endeavour to find you accommodation away from these activities.
However, please ask us in advance, approx. 1 month before arrival, if there are no major construction activities in the immediate vicinity of your holiday home
Unfortunately, electric cars or hybrid cars may not be charged at the holiday homes, or only after prior agreement and payment of a possible charging fee.
There are several charging stations for electric cars on the island!
In case of non-compliance, the deposit will be retained.
The deposit will be refunded in cash on departure!
Arrival/ Departure
You can generally arrive in the morning from approx. 10:00 am. We will endeavour to hand over your holiday home to you as soon as possible, but by 6 pm at the latest. Please have your bathing suit ready in case you have to wait.
On the day of departure, the house should be swept clean by 10.00 am at the latest, the rubbish disposed of and the dishes washed. Failure to do so may result in an extra charge for the included final cleaning.